Saturday, October 16, 2010

Lessons from my Bosses!

I have had more than a dozen bosses in my working career till now, and was trying to figure out if I had to pick out a few things about them that I have admired and would like them to be qualities in myself what would those be. So in the next few posts I am going to put down a few things which I really liked about my bosses to create a reminder to myself about what I need to have as my leadership style. They are not in any particular order or preference just how they are coming to mind.

1. Show the way : I have had many bosses and many of them have continuously used one phrase "work smart not hard". The only problem with this being not many could explain 'WHAT THE HELL DOES IT MEAN'. Being a film buff it seemed like Fardeen Khan telling people to act better, but how dude, you seem to have no idea about it.

I was lucky to have two of my bosses who could tell me exactly what they meant and it was such a great luck to have people who could not just tell you what you were doing wrong but also tell you about how you could better what you were already doing well.

2. Dirty your hands once in a while : The reason why these two bosses, I think, could tell you what to improve was because they would dirty their hands once in a while. They would not just sit in their ivory tower but would be talking to customers, talking to employees, getting involved in all parts of the process, ofcourse only sometimes when required, but they were in touch with the entire process to understand the issues at each level and that I believe helped them also think about ways to resolve issues faced at each level of the process. And the key was to think about them, process suggestions by others and make the correct judgements about how things can be better.

3. Hire hungry people : Given the amount of food we used to eat, in all my jobs, it seemed true always :-) across all bosses. But the more important part was to hire people who were all hungry for success, achievement, growth etc. I can say half my bosses could manage to do this to multiple levels of success and once you could put this restless lot together then you had created an environment for success without any effort, they would all do it themselves.

This also gave me a lot of opportunity to work with great people who had lots of interesting ways of looking at the same problem and helped me broaden my knowledge base.

I will continue this post in a series and if you agree to some of these and have good experiences then would love to get your opinions on the same.

In the next post will add the next 3 qualities I have admired in my bosses.


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